How can the Physical Retail Store Motivate Staff to Perform like Superstars? Stream or Download the Webinar
Every retail business knows the importance of store staff. Staff matter. They are one of your biggest costs, they are also one of your biggest assets, they are the face of your brand and are central to the success of your physical store experience - Happy Staff equals Happy Customers. Yet despite this, throughout the industry job satisfaction is low and staff turnover is high. So, in response to this challenge, what is your business doing to improve the Staff Experience? How does your retail environment help to motivate and engage your people? In this webinar, Ian will identify what is important to retail staff and what drives them. Using examples from around the world, he will identify key insights that demonstrate how the physical store environment can encourage your staff to perform to their absolute best.
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