Retail experiences are not just about UX tech, but about understanding how we blend all the touch points we have with the consumer into a single seamless conversation.
Does data really hold the key to capturing the voice of the customer, to enable retailers to enhance their shopping experience?
Beyond using our studio as a business workplace, we love exploring the idea of multi-use spaces and finding new ways to engage more deeply with our community. With this in...
Ahead of this year's show, EuroShop asked Quinine's Founder to share his thoughts and concerns around checkout-free stores.
The Quinine team visited a local charity, Laurence's Larder, to help them with their festive decorations ahead of a fundraising event.
In a bid to experience Christmas away from the London Buzz, the Quinine team headed to Windsor for our social this year.
For their latest 'Spark Plug' podcast, Ned Hayes discusses the future of retail, customer engagement and technology with Quinine's Founder, Ian.
From a buzzword to becoming a functioning reality, phygital has come a long way in retail as a concept. Retail4Growth share their thoughts and feature Quinine's 'Let’s get Phygital' insight...
Ian Johnston met with Paul Zahra, CEO of the Australian Retail Association, to discuss how retailers can think about sustainability beyond the store build.
Putting the physical and digital together isn't new, but doing it for retail success in our modern world is trickier than ever. Download our latest Insight Report for tips to...
Ian and the 'Transforming Retail' panel meet to discuss and explore retail experiences and the consumer landscape around the world.
A selection of the best articles, reports and research studies that have been inspiring our thinking at Quinine.
We're all smart shoppers, seeking value beyond price, quality and convenience with every brand engagement, but how can retailers create that added value in the store experience?
Frame has been an ever-present resource throughout many of our careers at Quinine, so it was great for our Research and Strategy Director, Alex Whitlow, to be part of the...
Driven by a shift in consumers' expectations, diversity and inclusion are becoming increasingly important for businesses globally - Premier Retail shares Quinine's insights on the topic.
Alongside a panel of international judges, Quinine's Research and Strategy Director, Alex Whitlow was recently invited to judge at the WIN Awards. Alex also chaired the panel of judges to...
Ian Johnston joins Emma Holmqvist Deacon to take a look at the ‘neighbourhood indie’ movement and the players that are hitting the right note.
Newdesign profiles Quinine and asks how the consultancy uses the physical retail experience as a strategic tool to drive growth and build customer relationships.
Quinine's Ian Johnston challenges the current approach to customer, staff relationships in retail and discusses the greater value in shifting to an all embracing 'hospitality mindset'.
The Marketing Society shares our Founder, Ian's thoughts on how the most progressive retailers are driving positive impact on society.
In this report, we outline a series of interventions that demonstrate how retailers are integrating themselves more deeply into the fabric of the community and are making the physical store...
Premium paper mill Holmen interviews Ian Johnston about the importance of analogue experiences and how physical catalogues could well be part of this package.
Solutions, services, and social action. Can store design make a difference? Listen to the podcast to hear our Founder’s thoughts.
Quinine Explains how retailers can go a long way in making sustainability intrinsic to their businesse by drawing on some real-life examples.
Following a year that saw a huge acceleration in what were just emerging trends, we share the top 10 innovations and themes retailers should be considering.
Imagine shopping while every sense is amplified, for some, the store environment can be overwhelming. This article provides a guide to making stores more inclusive.
Quinine Research Report download Key trends and insights for retailers to consider for 2021 available to download.
In an interview with Arabian Business, Ian Johnston discusses how consumers are increasingly buying smarter and purchasing brands that align with their social goals.
Quinine shares insights on the value of being ‘virtuous’ and how it is a key characteristic of the most successful brands.
In an interview with framing business Centrado, Quinine give their views on how to deal with the post-pandemic customer mindset.
An interview with Ian Johnston on bridging the ‘value gap’ in a redefined retail environment, and the role of store design and technology plays in enabling this.
As anxiety looms large among shoppers, retailers have a huge responsibility in designing retail environments that are responsive to their customer’s needs. (See P20-21)
Following #FrameLive’s Retail talk, Ian Johnston discusses ‘Everywhere Retail’ and how the purpose of stores will be redefined.
Accessibility isn’t enough to enable true inclusion. Quinine’s opinion piece explains why retailers should design stores that accommodate a community, rather than highlight differences.
How can we design stores that speak to our human needs at a subconscious level?
Marketing Week asks Ian Johnston about safety, digital adoption and changing customer journeys in physical retail.
Quinine takes a look at how retail must respond to the new needs of customers and find innovative ways to create brand experiences.
On the third day of EuroShop 2020, our Founder and Creative Director, Ian Johnston was joined on the store design stage by John Giacomazzi, VP of Retail Merchandising and Store...
German retail design magazine, Stores + Shops takes a look at Quinine’s design for EE’s new award winning showcase store format.
Retail Gazette and Samsung pick EE’s ‘Showcase’ store format to highlight four stores that are getting it right.
We are thrilled to announce that Quinine's Showcase store design for EE was presented with a Silver award at the prestigious DBA Design Effectiveness Awards.
We are happy to share that our Founder Ian Johnston has been invited to join the judging panel for the Student Design Awards 2019.
Quinine’s Founder, Ian Johnston invited to judge RetailEXPO’s Retail Design Student Awards, with live project briefs set by The Body Shop, The Co-Op and Costa Coffee.
DBA member Quinine, explores the new and emerging trends and developments that are being talked about at this year’s Expo.
Insight and thoughts from the Retail Design and Branding Case Study Conference
Ian Johnston discusses the how training retail staff in performance skills can help increase customer engagement in-store.
Our seven-part webinar series examines the meaning of the term ‘retail experience’ and talks about the benefits of ‘Experiential Retail Design’ and why it needs to work harder for businesses...
Following the success of the Retail Design Expo in 2017, we are excited to be part of the Expo for a second year.
Chain Store Age explores the immersive experience offered by EE in its 'Showcase' store concept.
As Rogers Communications expand their Smart Home Monitoring offer, they needed our retail design agency to provide a strategy and merchandising solution to be retro-fitted into their existing retail stores...
We were asked to create a range of new store formats that would bring all Xfinity’s products and services together under one roof.
We’ve been busy designing a series of ‘showcase’ stores for the UK’s biggest mobile operator, EE. Following the success of these stores, the design is being rolled out across the...
To celebrate 10 years of successful retail design we opened the doors to our studio to have a party!
Our Founder, Ian Johnston shared the stage with industry leaders discussing the latest industry trends.
Quinine is sponsoring the Retail Design & Branding Theatre at Retail Design Expo 2017, 8 - 9 May.
