For the third episode of EY’s Transforming Retail podcast, Quinine’s Founder, Ian and the panel explore the metaverse.
For the second episode of EY's Transforming Retail podcast, our Founder, Ian and the panel take a dive into the topic of data.
This is where we share some of the conversations we are having at Quinine and invite the wider retail community to join the discussion.
Our Founder, Ian Johnston was invited by EY to participate in 'Transforming Retail' a new podcast for retail leaders around the world.
In her recent podcast Retail Strategist, Carol Spieckerman invited Ian to share his thoughts on the powerful role store design can play in promoting solutions, services and social action.
How can the Physical Retail Store Motivate Staff to Perform like Superstars?
Here, we will investigate ‘entertainment’ customer missions. These are curated events or participation opportunities in store. Using examples, we will demonstrate how the Retail Experience Framework can help retailers to...
The Social Experience. In our fourth episode, we will consider ‘social’ customer missions. These are about making face-to-face connections and using shopping to feel part of the community. We’ll look...
Place and Customer Journey. Here, we will explore how getting the basics right first is key to any in-store experience and customer journey. This relates to how the store works...